Purchase & ReturnsWhat are my payment options?
We accept all major credit and debit cards for payment online.How long will it take for my print to arrive?
Fine art prints are produced to order and require a high degree of printmaking skill and attention to detail. We keep a small stock of these prints ready for you to purchase so we can ship within a few business days of you placing your order. Shipping time will of course also vary based on location. Prints are typically received within 1 to 2 weeks from the time your order is placed.Is it possible to expedite my order?
Possibly. Depending on where you are based, or want the print shipped to, we may be able to expedite for an additional charge. Please contact SinatraService@1966.com to inquire.When will my credit card be charged?
Prints are hand-produced after an order is placed. Once you officially commission the work (i.e. purchase a fine art print) your credit card will be charged.Will I be charged sales tax?
We only collect sales tax on orders shipped to Maryland addresses.How can I track my order?
As soon as your order ships, you will be e-mailed a tracking number. Prior to your order shipping, you can call Customer Service at +1 410 654 1966 to receive a status update.What is your return policy?
We guarantee every print we ship 100%. If you are not satisfied with the artwork you purchased for any reason you can return it to us within 30 days of receiving it and claim a full refund for the price of the work, exclusive of shipping costs. Please note that the customer is responsible for the return of the item, which must be in mint condition upon arrival at SinatraGallery.com in order to receive a full refund. If you have further questions regarding our return policy or would like advice on how to send the artwork back to us in order to avoid damage in transit, please contact us at SinatraService@1966.com.What if my fine art print arrives damaged?
In the unlikely event that your print arrives damaged, please contact Customer Service immediately at +1 410 654 1966 or email us at SinatraService@1966.com to discuss your options. These options may include replacing the damaged work or a full refund. SinatraGallery.com cannot accept responsibility for work that has arrived damaged if you have not contacted us within 7 days of receiving your order. We suggest that you inspect your purchase as soon as possible after you receive it. Please take pictures of the damaged package and e-mail them to SinatraService@1966.com.
How will my artwork be shipped?
Packaging & Shipping
We ship all fine artwork via UPS in fine art shipping containers.Where will you ship?
We ship almost everywhere. If you live somewhere that does not have reliable UPS or other courier service, please email us at SinatraService@1966.com or call +1 410 654 1966 to confirm that we can ship to you.How do you calculate shipping rates?
Shipping charges are calculated based on the weight, dimensions, and destination of the package to be delivered.Can I ship to a location other than my home?
Yes. When placing your order you will be given the option to ship to any address that you choose. However, we cannot ship to P.O. Boxes.Will my artwork be insured?
All artwork is fully insured during transit to cover damage, loss, or non-delivery. If, for whatever reason, you are concerned about the status of your delivery, please contact us at SinatraService@1966.comHow will my artwork be packaged?
We take great care to ensure that your order is carefully packaged so that it arrives in the same mint condition in which it left our facilities. Fine art prints that are smaller than 20x24 are shipped in heavy-duty reinforced flat packages surrounded by reinforced inserts. Larger pieces require that we ship in tubes.Do you Frame?
At this time we do not offer framing options. We think you know your walls and home best and once you receive the print your local framer will help you pick just the right frame for your beautiful print.
Customer ServiceWhen can I reach Customer Service?
Our customer support team is available Monday-Friday from 10am to 5pm EST and is more than happy to answer questions. Please call us at +1 410 654 1966 or e-mail us at SinatraService@1966.com. We promise to respond to any inquiries within a 24 hour window on business days.Can I call for recommendations?
Yes. Our customer service team is familiar with every fine art print in inventory and is happy to make recommendations for gifts or to simply help you find what you are looking for.Can I request a certain number in a limited edition?
Yes. Of course, the number you request may have already been sold. If the requested number is available, you can request that number of the limited edition at no extra charge (i.e. if 7 is your favorite number you can request your print to be numbered “7/50” assuming the edition size is 50 prints).Can I request a custom size?
Yes. Depending on the image we may be able to fill requests for custom sizes. However, a custom size will not be part of a limited edition. Contact us at SinatraService@1966.com to see how we can helpI would like my print on metal, glass, canvas, etc – can you do that?
Depending on the image and the photographer, we may be able to fill custom requests. However, a print on custom material will not be part of a limited edition.
Trading InquiriesHow can I obtain rights to license an image I saw on your site?
We do not license any photos on our site for editorial or commercial use. However, we are happy to put you in touch with the copyright holder. Please send detailed requests to SinatraService@1966.comI’m interested in purchasing 5 or more fine art prints. Who should I speak with?
Please call Customer Service at +1 410 654 1966 or e-mail us at email@example.com
Fine Art Print Photography
What makes your photography fine art?
Every print sold by SinatraGallery.com is a museum quality print produced using archival materials with state of the art equipment. We combine craftsmanship, traditional values, and the latest technology. Renowned museums and galleries across the world use the same printers and printing techniques as we do. Our prints are hand embossed and come with a Certificate of Authenticity. In some cases they are hand-signed and approved by the photographer – as marked on the individual product page.
Each print is offered in different sizes. Our most popular sizes are 11x14, 16x20, and 20x24. These dimensions refer to the size of the paper on which the image is printed, and within our collection each photo is clearly marked as to the standard sizes that are available.Do the sizes presented (i.e. 11x14, 16x20, etc.) on the site represent the image size or the paper size?
These sizes are the paper size. Your print will have approximately a 1” border on three sides and a 2” border on the bottom. These borders provide space for matting, framing, and handling without harming the image as well as space for the photographer to sign. For instance, if you order a 16x20 print, the image will be approximately 14x17 and the paper will be 16x20. Films, cameras, processes, and the natural proportions of images vary as they are enlarged, so each print is slightly unique.Can I get my fine art print framed? What are my framing options?
At this time we do not offer framing options. We think you know your walls and home best and once you receive the print your local framer will help you pick just the right frame for your beautiful print.What does this Certificate of Authenticity mean?
Every SinatraGallery.com Fine Art Print will be delivered with a Certificate of Authenticity that we suggest you affix to the back of the frame of your print (not the print itself!). This certificate documents the size of the edition, the production technique, and the archival materials used to create your artwork. This Certificate is signed by the Frank Sinatra Estate or in some cases the photographer (or copyright holder is there is a difference)What does it mean for my print to be part of a limited edition?
By its very nature, photography is intended to be reproduced. This stands in stark contrast to other forms of fine art such as paintings and sculptures. The common practice in the fine art world is to produce fine art photography in limited editions in order to create scarcity and allow for the work to appreciate in value. A limited edition is defined primarily by print size and production technique. Limited editions vary in size with the size of the edition playing an important role in determining value.